Challenge

Klosterfrau’s need for a Unified and Modern HCM Solution

Until 2017, Klosterfrau did not have an effective human capital management (HCM) system. As a result, many HR processes were time-consuming and lacked innovation. While SAP HR was used in Germany, other countries operated with different systems, leading to inconsistencies and inefficiencies. Without a standardized database, frequent errors occurred throughout HR processes, further compounded by lengthy accounting and administrative procedures.
To reduce the strain on HR, Klosterfrau decided to implement a modern HCM solution. However, its first attempt with a strategic implementation partner failed to efficiently integrate its disparate systems, resulting in additional time and financial costs. After reassessing the project, the team recognized the need for a smarter solution—one that could intelligently digitize processes and connect systems across the business. Additionally, Klosterfrau required a uniform database for planning, billing, and reporting, along with the ability to fully outsource its global payroll process. However, achieving these goals depended on first implementing a robust HCM solution at the core of its business.

Solution

Driving Digital HR Transformation with Strategic Expertise and Seamless Implementation

Our strategic and advisory support played a crucial role in overcoming the setbacks of Klosterfrau’s initial implementation. Leveraging SAP SuccessFactors, we worked closely with Klosterfrau to introduce a smarter HCM cloud solution. Despite tight deadlines, we successfully onboarded the organization’s global teams onto the new system, ensuring they were confident in its use within just six months.
With many employees working remotely due to the pandemic, our best implementation practices enabled Klosterfrau to rapidly and effectively integrate new technology with minimal disruption. We transformed the HR experience by introducing innovative HCM solutions, including cloud-based applications for recruiting, onboarding, performance, and goal management.
From planning and software selection to project completion, our consulting expertise guided Klosterfrau through their entire cloud transformation journey. Our change management support was instrumental in ensuring stakeholder alignment and driving engagement among system users, facilitating a seamless transition to the new HCM platform.

Results

A Smarter, Streamlined, and Future-Ready HR System for Klosterfrau

The successful implementation of SAP SuccessFactors revolutionized Klosterfrau’s HR processes. The new cloud-based HCM system eliminated previous inefficiencies, standardizing HR operations across all locations. By streamlining processes and reducing errors, Klosterfrau improved overall HR productivity while significantly cutting down on administrative burdens.
The uniform database provided greater accuracy in planning, billing, and reporting, fostering more data-driven decision-making. Furthermore, employee adoption of the new system was strong, thanks to our tailored change management strategies, ensuring smooth integration and long-term success.
Through our collaboration, Klosterfrau achieved a modernized, scalable, and future-proof HCM solution, positioning them for sustained efficiency and growth in their HR operations.

The whole process, from the selection of the first solution to the switch to SAP SuccessFactors, made it clear to us that a successful HCM solution is only possible if all parties involved work closely together. Above all, these include HR, the IT department, management, the works council, and consulting. Strada was always by our side with advice and support. We are happy that we have positioned our traditional company in such an innovative way..

Frank Roth
Head of Shared Service Centre IT, Klosterfrau