Report
ISG report HCM transformation unlocks AI, value realization and growth
Modern HCM transformation is doing more than digitizing HR—it’s unlocking a new era of AI-powered, data-driven decision-making. By simplifying processes, integrating systems, and building modern operating models, organizations are setting the stage for HR to lead with greater impact.
This research in partnership with ISG explores how forward-thinking companies are leveraging HCM platforms to empower HR teams—not just to support the business, but to shape its future.
Fuelled by technology, HCM transformation improves business outcomes
- 44% increase in using data for decision making
- 500% growth in using AI and ML in daily operations
- 38% ‘Productivity gains’ ranked as the #1 success metric
- 33% ‘Improved employee experience’ ranked #2 success metric
Key takeaways
- Discover the connection between HCM transformation, AI adoption, and smarter decision-making
- Learn why more HR teams are stepping into strategic roles and driving business growth
- Understand what sets successful HCM transformations apart and where others fall short
- Explore the essential role of change management and upskilling in unlocking long-term value
- Compare how leading organizations are preparing for what’s next in AI-powered HR
- Hear how modern HCM platforms are creating a foundation for continuous innovation and future-ready HR teams
