Optimisation
Unlock new possibilities with your technology
Strada helps realise the full potential of your technology investment with continuous improvement, enhancement and optimisation.
Next-level platform performance
Your technology should be a catalyst for growth, not a source of friction. Strada’s Application Management Support (AMS) and Optimisation Services go beyond issue resolution to unlock performance, enhance efficiency and drive strategic outcomes.
From simplifying integrations and enhancing reporting to strengthening security and refining workflows, we tailor our support to meet your goals and continuously maximise platform value.
20+
years of platform support and optimisation experience
500+
successful engagements across industries
What sets us apart
Technology support that drives endless value
Accelerated value realisation
We go beyond issue resolution to deliver measurable impact. Through tailored optimisation roadmaps and strategic support, we help you streamline workflows, enhance efficiency and unlock the full value of your platform faster.
Continuous improvement
We embed a culture of enhancement, proactively identifying opportunities to refine workflows, reduce friction and evolve your platform as your needs grow.
Deep industry expertise
As one of the longest-standing partners in the space, we know what works and what doesn’t. Our experience across industries allows us to apply proven practices that guide your success and avoid common pitfalls.
Strategic tenant assessments
Our in-depth tenant assessments provide actionable insights and enhancement recommendations, helping to ensure your platform continues to support your evolving business model.
Release management support
With every biannual platform release, we help you stay ahead, evaluating new features, managing adoption and ensuring your organisation benefits from the latest innovations without disruption.
How we help
Flexible service models that scale with you
Foundational support
Day-to-day support to keep your platform stable and responsive.
- Ongoing production support
- Urgent issue response and troubleshooting
- Minor tenant changes and stabilisation
- Extension of your team to fill skill gaps
- Essential maintenance and documentation
- Integration monitoring and management
Optimisation support
Support focused on unlocking value, improving processes, and accelerating outcomes.
- Expert consultation and advice
- Rollout of new features and functionality Improved business processes and analytics
- Improved business processes and analytics
- Business initiative execution
- Optimisation roadmaps
- Release management and system updates
- Benchmarking of security and business processes
- Reduced time-to-value and cost of change
Transformation support
A strategic partnership to evolve your platform and drive business transformation.
- Dedicated support teams
- Future-state roadmapping
- Platform/tenant assessments (add-on)
- Client-specific dashboard buildouts
- Post-deployment preparation
- Tailored modifications and integrations
- Proactive monitoring and diagnostics
- Access to domain experts for strategic decisions
- Testing automation for confident change
- Biannual release support and innovation enablement
