Employee Experience
Empower your people with smarter support
Strada transforms the way your employees interact with HR and payroll by providing intuitive, AI-powered tools that streamline support, improve access to information, and enhance the overall employee experience.
Encourage workforce productivity
When employees face delays in getting support, productivity suffers. Whether it’s a question about pay, a missing document, or an HR issue, waiting for answers can disrupt their day and impact performance.
Strada’s intelligent tools built with the employee in mind, deliver fast, accurate and personalised support. From case management with embedded AI-driven ticket routing to 24/7 virtual assistance and intuitive self-service, we ensure employees get what they need, quickly and confidently, so they can stay focused.
Frictionless support for a happier workforce
When employees can quickly find answers, resolve issues and access their personal information, they feel more supported and engaged. Strada’s intelligent tools ensure every interaction is fast, accurate and personalised.
Smart case management
Strada’s case management system intelligently routes employee inquiries to the right team or resource, reducing resolution times and improving satisfaction. Automated workflows and escalation paths ensure no issue is left unresolved.
Always-on virtual assistant
Our AI-powered assistant is available 24/7 to help employees with common HR and payroll questions. Whether it’s checking a payslip, updating personal information, or tracking a ticket, employees get instant, accurate answers in their preferred channel and language.
Self-service made simple
Employees can securely access their pay information, view pay history, download payslips and manage personal data, all from a single, easy-to-use platform. This reduces dependency on HR teams and empowers employees to take control of their own experience.
Support that scales with your workforce
Strada’s employee experience tools are designed to meet the needs of organisations across the globe, offering scalable, multilingual support that adapts to your workforce’s needs.
Personalised, real-time answers
Employees receive tailored responses based on their profile and history, ensuring every interaction is relevant and efficient.
Seamless escalation
If an issue requires human intervention, Strada’s automated escalation paths ensure it reaches the right expert quickly. No more bouncing between departments.
Consistent experience across channels
Whether through chat, email, or self-service portals, employees enjoy a consistent, intuitive experience that builds trust and satisfaction.
Better experience. Better outcomes.
By reducing friction in everyday HR and payroll interactions, Strada helps create a more engaged, productive workforce. Employees feel heard, supported, and empowered, freeing HR teams to focus on strategic initiatives.
